Last updated 27/08/2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE
WHAT’S IN THESE TERMS
These terms tell you the rules for using our public website at https://www.gateway21.co.uk/ (our site).
These terms apply to the public site only. They do not govern the Gateway 21 Limited client portal at https://app.gateway21.co.uk/ (the Client Portal), any services provided by Gateway 21 Limited (including without limitation any financial promotion review and approval services) or any other member of our group, or any material submitted through the Client Portal. Those matters are subject to the applicable contractual documentation agreed with the relevant group company.
WHO WE ARE AND HOW TO CONTACT US
Our site is operated by Ashlar Block Limited (Ashlar Block, we, us or our). Ashlar Block is registered in England and Wales under company number 14869222 and has its registered office at 34-36 Queen Anne Street, London, United Kingdom, W1G 8HE.
The site contains information about our wholly owned subsidiary, Gateway 21 Limited (G21), and the services G21 provides. G21 is registered in England and Wales under company number 14871909 and has its registered office at 34-36 Queen Anne Street, London, United Kingdom, W1G 8HE. G21 is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 999557. Any reference on the site to G21's regulatory status, permissions or ability to approve financial promotions is subject to the scope of G21's permissions and any applicable limitations or requirements from time to time. The current scope of G21's regulatory permissions is publicly accessible on the FCA’s register.
Our site is intended for business users only. It is not directed at consumers. By using our site, you confirm that you are accessing and using it wholly or mainly for purposes relating to your trade, business, craft or profession.
To contact us about the site, please email admin@gateway21.co.uk or use the contact form available on the site. Alternatively, please give us a call on 02039511910. Should you have any vulnerabilities that you believe we should be aware of when reaching out to us, please do let us know and we will try our best to reasonably accommodate.
BY USING OUR SITE YOU ACCEPT THESE TERMS
By using our site, you confirm that you accept these terms of service and that you agree to comply with them. If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
These terms of service refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy: here, which explains how we collect, use and store personal data.
Our Cookie Policy: here, which sets out information about the cookies on our site.
If you become a client of G21 or any other member of our group, use the Client Portal or otherwise procure services from a group company, separate contractual terms will apply. Those terms, rather than these website terms, govern the relevant services and any information or materials submitted in connection with them. If there is any conflict between these terms and any service-specific terms in relation to the relevant services, the service-specific terms will prevail.
WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 26 August 2026.
WE MAY MAKE CHANGES TO OUR SITE
We may update and change our site from time to time at our sole discretion, including without limitation to reflect changes to our services or the services of G21, applicable law and regulation, our users' needs or our business priorities.
WE MAY SUSPEND OR WITHDRAW OUR SITE
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our site at any time and for any reason, including without limitation for business, operational, legal or regulatory reasons.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of service and other applicable terms, and that they comply with them.
HOW YOU MAY USE MATERIAL ON OUR SITE
We and/or our group companies are the owner or the licensee of intellectual property rights in our site and the material published on it. Those works are protected by copyright, trade mark and other intellectual property laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use or for your internal business purposes, and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or graphics separately from any accompanying text.
Our status (and that of any identified contributors or relevant group companies) as the authors or owners of content on our site must always be acknowledged where appropriate.
You must not use any part of the content on our site for commercial exploitation, republication or redistribution without obtaining a licence or our prior written consent, except to the extent expressly permitted by these terms.
If you print off, copy, download, share, repost or otherwise use any part of our site in breach of these terms of service, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made, except that you may retain copies to the extent required by law or regulation and you may retain a copy of these terms of service.
NO TEXT OR DATA MINING OR WEB SCRAPING
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):
Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.
The provisions in this clause should be treated as an express reservation of our rights in relation to text and data mining, web scraping and other automated extraction or analysis of content from our site to the fullest extent permitted by applicable law. To the extent that Article 4(3) of the Digital Copyright Directive ((EU) 2019/790), or any legislation implementing it, applies to any use of our site or its content, this clause is also intended to constitute an express reservation of our rights for those purposes.
This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws that are applicable to us.
RULES ABOUT LINKING TO OUR SITE
You may link to our home page only with our prior written consent. Any consent may be subject to conditions and may be withdrawn at any time at our sole discretion.
Where we consent to a link, you must link in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in a way that suggests any form of association, approval, regulatory approval or endorsement by us or G21 where none exists.
You must not establish or permit the establishment of a link to our site in any website that is not owned or controlled by you without our prior written consent.
Our site must not be framed on any other site, and you must not create a link to any part of our site other than the home page unless we have expressly agreed otherwise in writing.
If you wish to link to our site or make any use of content on our site other than as permitted by these terms, please contact admin@gateway21.co.uk.
USE OF OUR MARKS AND LOGOS
The names "Gateway 21" and "Ashlar Block", and the associated names, logos, branding and other marks used on our site, are trade marks or other proprietary rights of G21, Ashlar Block and/or their licensors. You are not permitted to use them without the prior written consent of the relevant rights holder, except where such use is permitted by law or in accordance with contractual terms expressly agreed between the relevant group entity and you.
UPLOADING CONTENT TO OUR SITE
Where the site allows you to submit an enquiry, application, curriculum vitae, newsletter subscription request or other information, you must ensure that the information you submit is lawful, accurate in all material respects and that you are entitled to provide it to us or the relevant group company.
You must not use any public-site form to transmit malicious code, unlawful material or material that infringes another person's rights. You should not submit confidential, commercially sensitive or client materials through a public-site form.
Information and personal data submitted through the public site will be handled in accordance with our Privacy Notice and, where applicable, any separate terms notified to you. Submitting an enquiry or other information through the public site does not by itself create a client, adviser or other professional relationship with Ashlar Block, G21 or any other member of our group, and does not oblige G21 to accept an engagement or approve any financial promotion.
DO NOT RELY ON INFORMATION ON THIS SITE
The content on our site is provided for general information only. The content on our site is not intended to amount to legal, regulatory, financial, investment, tax or other professional advice on which you should rely. You should obtain appropriate professional or specialist advice before taking, or refraining from, any action on the basis of content on our site.
Use of the site does not create a client, adviser, fiduciary or other professional relationship between you and Ashlar Block, G21 or any other member of our group.
Nothing on the site constitutes G21's approval for the purposes of section 21 of the Financial Services and Markets Act 2000 of any financial promotion or other communication unless G21 has expressly confirmed that approval through the applicable approval process as part of its engagement as a service provider to you, and in relation to the relevant communication. A reference or link to any third-party product, issuer, firm, service or communication should not be treated as such an approval.
References to G21 being authorised or regulated by the FCA, or to any regulatory permission held by G21, do not mean that the FCA endorses or recommends G21, our site, any service described on the site or any third-party product, service or financial promotion referred to on it.
Although we make reasonable efforts to update the information on our site, laws, regulations, regulatory expectations and market practice can change. We make no representation, warranty or guarantee, whether express or implied, that content on our site is accurate, complete or up to date, and you should verify material regulatory information against authoritative and current sources where appropriate.
WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
Where our site contains links to websites and resources provided by third parties, those links are provided for information only. A link should not be interpreted as approval or endorsement by us or G21 of the linked website, its operator, its content, or any product or service described on it.
We have no control over the contents of third-party sites or resources and accept no responsibility for them, subject to the section headed Our responsibility for loss or damage suffered by you.
OUR SITE IS DIRECTED AT UK REGULATORY MATTERS
Our site is principally directed at corporate organisations seeking information about UK financial services regulation and services relating to the UK market. We do not represent that content available on or through our site is appropriate for use, or complies with legal or regulatory requirements, in any other jurisdiction. If you access the site from outside the United Kingdom, you are responsible for compliance with any local laws that apply to you
WE ARE NOT RESPONSIBLE FOR VIRUSES
We do not guarantee that our site will be secure or free from bugs, vulnerabilities or viruses.
You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own appropriate security and virus-protection software.
YOU MUST NOT INTRODUCE VIRUSES OR MISUSE OUR SITE
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise interact harmfully with our site or any part of it.
You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, database, equipment or network connected with our site.
You must not interfere with, damage or disrupt any software used in the provision of our site, or any equipment, network or software owned or used by any third party on which our site relies. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We may report any suspected breach to the relevant law enforcement authorities and co-operate with those authorities, including by disclosing information about you where lawful. In the event of such a breach, your right to use our site will cease immediately.
OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, whether from us or from any of our group companies which will be set out in the applicable terms and conditions agreed between you and the relevant group entity.
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content displayed on our site.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
HOW WE MAY USE YOUR PERSONAL INFORMATION
Personal information collected through or in connection with the site will be processed by the relevant member or members of our group as described in our Privacy Notice, which can be found here.
WHICH COUNTRY’S LAWS APPLY TO A DISPUTE
These terms of service, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Last updated 13/05/2026
Introduction
Please review this Privacy Notice (“Privacy Notice”) to learn more about how we collect, use, share and protect the personal information that we have obtained.
The companies connected to Ashlar Block, all with registered offices at 34-36 Queen Anne Street, London, UK, are: Ashlar Block Limited, Company Number 14869222; Ashlar Strategies Limited, Company Number 14875685; and Gateway 21 Limited FRN 999557 and Company Number 14871909.
As the operational companies and data controllers within the Group, Ashlar Strategies and Gateway 21 are registered with the Information Commissioner under ZB649352 and ZB649348 respectively.
Ashlar Block Limited, as a holding company, does not itself collect, control or process personal information. For simplicity, for the remainder of this notice and as this notice applies to both operating entities, Ashlar Strategies and Gateway 21 are collectively referred to as ‘the Group’; this reference does not include Ashlar Block Limited. The Group takes our legal responsibilities around your personal data and the security of such data seriously. The below privacy notice explains our processing of personal data.
1 Collection and use of personal information
1.1 What information we collect
We may collect and process your personal data including your name, address, email address, i/p address, date of birth and any other general purpose data for the purposes outlined below. We do not ordinarily collect special category data (such as religious or medical information) or criminal offence data other than where:
that may be identified as a result of checks we might make in relation to potential or actual customers: against Sanctions lists, and lists of Politically Exposed Persons.
that may be disclosed to us by you unsolicited, or in connection with any invitations we make to identify appropriate support in connection with any vulnerabilities, in accordance with our Consumer Duty.
We may collect personal data provided directly by you, provided by introducers, accessible from public registers, and provided by third parties in response to legitimate requests (for example screening for sanctioned individuals).
We may collect and process data in connection with:
Responding to enquiries or providing services - When you submit your information to us through our contact form or via email, we will use your information to process and respond to the request.
Recruitment and personnel - If you send us a resume or curriculum vitae (CV) to apply online for a position with the Group, we will use the information that you provide to match you with available Group job opportunities.
Security, quality, and risk management - Personal data may be processed in the context of maintaining security and within the scope of internal quality and risk analysis.
Direct marketing - We may process personal data to promote and develop our services and to share information we think will be of interest to you. In all cases, we will request consent prior to marketing to you. Additionally, opt out can be achieved by using the unsubscribe options contained within the communications or by contacting us.
Social Media - We utilise LinkedIn and may use other platforms for elevating our brand's visibility, showcasing our initiatives and events, and connecting with potential clientele. When you engage with our posts or send us a direct message, you may furnish us with your personal information. This personal data will be employed solely for the purpose of communicating with you. Additionally, we may gather insights from LinkedIn or other platforms regarding your interactions and engagement with our content on their respective platforms. The processing of your personal data is rooted in our legitimate interest in advancing our business, fostering audience engagement on social media, and addressing your comments and inquiries. It's important to note that we do not oversee the privacy practices of these social media platforms. If you seek more information regarding how the platforms collect and manage your personal data, we recommend referring to their privacy policies on their official websites.
In some cases where you have registered for certain services we will store your email address temporarily until we receive confirmation of the information you provided via an email (i.e. where we send an email to the email address provided as part of your registration to confirm a subscription request).
1.2 The legal grounds we have to use your personal information
The Group companies generally collect only the personal information necessary to fulfil your request or provide the service. Where additional, optional information is sought, you will be notified of this at the point of collection.
When we process your personal information, we will rely on one of the following processing conditions:
Performance of a contract: this is when the processing of your personal information is necessary in order to perform our obligations under a contract;
Legal obligation: this is when we are required to process your personal information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency;
Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests; or
Your consent: in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw your consent at any time by contacting the Group at admin@gateway21.co.uk.
Examples of the ‘legitimate interests’ referred to above are:
To offer information and/or services to individuals who visit our website or offer information about employment opportunities.
To prevent fraud or criminal activity and to safeguard our IT systems.
To customise individuals’ online experience and improve the performance, usability and effectiveness of the Group’s online presence.
To conduct, and to analyse, our marketing activities.
To meet our corporate and social responsibility obligations.
To exercise our fundamental rights including our freedom to conduct a business and our right to protect property.
Third parties whose legitimate interests may on occasion be pursued include:
Complying with legal requirements or any obligations construed through any professional body of which we are a member, where we would be subject to legal, regulatory and/or professional obligations.
We need to keep records to demonstrate that our services are provided in compliance with those obligations.
The Group does not make use of automated decision making.
1.3 Cookies
Cookies will typically be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serve a number of purposes.
Although most browsers automatically accept cookies, you can choose whether to accept cookies via the cookie consent banner or your browser’s settings (often found in your browser’s Tools or Preferences menu). If you wish to revoke your selection, you may do so by clearing your browser’s cookies, or by updating your preferences in the cookie banner.
For more information, please refer to our Cookie Policy.
1.4 Children
The Group understands the importance of protecting children’s privacy, especially in an online environment. In particular, our sites are not intentionally designed for or directed at children under the age of 16. It is our policy never to knowingly collect or maintain information about anyone under the age of 13.
2 Sharing and transfer of personal information with third parties
We do not share personal information with external third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards. Recipients in such cases might include providers to screen individuals for Know Your Customer purposes, the FCA, HMRC and law enforcement. In addition, the Group may transfer certain personal information outside of the UK and EEA to outside companies working with us or on our behalf for the purposes described in this Privacy Notice. The Group may store personal information outside of the UK and EEA. If we do this your personal information will continue to be protected by means of contracts we have in place with those organisations outside the EEA, containing standard data protection clauses which are in a form approved by the UK Government under the IDTA.
The Group will not transfer the personal information you provide to any third parties for their own direct marketing use.
Entities within the Group, who may each be the relevant information controller dependent on how the information was collected, might share your information internally within the Group amongst affiliated companies. We will never trade or grant access to your data to third parties for marketing purposes. However, we do share your data with our subcontractors as a common practice since, like many businesses, we rely on external assistance for various aspects of our operations. When we engage third-party assistance, we provide them with only the necessary data to enable them to perform their designated tasks. This data always remains under our control, ensuring they can only utilise it as instructed and cannot retain it once their involvement is no longer necessary, nor pass it on to others. We diligently evaluate and establish contracts with suppliers handling confidential and personal data, mandating them to appropriately safeguard the data.
In instances where legal requirements dictate, we may share your information with other third parties, such as our insurers or government agencies and regulatory bodies.
3 Choices
In general, you are not required to submit any personal information to the Group, but we will require you to provide certain personal information in order for you to receive additional information about our services and events. The Group will also ask for your permission for certain uses of your personal information, and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.
If you wish to prevent cookies from tracking you as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.
4 Your rights
If the Group processes personal information about you, you have the following rights:
Access and correction: you have the right to access that data. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you, we will provide it to you free of charge. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
Object to processing: you have the right to object to us processing your personal information if we are not entitled to use it anymore.
Other Rights: in addition, you may have rights to have your information deleted for example if we are keeping it too long, have its processing restricted in certain circumstances and/or to obtain copies of information we hold about you in electronic form, or where relevant and appropriate request that your data is transferred to another data controller.
You can make a request or exercise these rights by contacting the Group via admin@gateway21.co.uk and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards. In accordance with the Consumer Duty, we will support reasonable requests for communication preferences associated with any known or disclosed vulnerabilities.
If you are dissatisfied with the way we have handled your personal data and we are unable to resolve the issue for you, you may escalate the matter to the relevant Data Protection Authority (“DPA”). Further details can be found on their site:
United Kingdom
Information Commissioner’s Office
https://ico.org.uk/make-a-complaint/
Email: icocasework@ico.org.uk
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
5 Data security and integrity
The Group has reasonable security policies and procedures in place to protect personal information from unauthorised loss, misuse, alteration, or destruction. Despite the Group's best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information.
We also make reasonable efforts to retain personal information only for so long i) as the information is necessary to comply with an individual’s request, ii) as necessary to comply with legal, regulatory, internal business or policy requirements, or iii) until that person asks that the information be deleted. The period for which data is retained will depend on the specific nature and circumstances under which the information was collected; however, subject to the requirements of i)–iii) above, personal information will not be retained for more than 2 years.
6 Changes to this Notice
The Group may modify this Privacy Notice from time to time to reflect our current privacy practices. When we make changes to this Notice, we will revise the “updated” date at the top of this page. Any changes to the processing of personal data as described in this Privacy Notice affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you.
7 Policy questions and enforcement
The Group is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at admin@gateway21.co.uk. You may also use this address to communicate any concerns you may have regarding compliance with our Privacy Notice.
If you are not satisfied with the response you receive, you may escalate your concern to the Privacy Lead or, should one be appointed, the Data Protection Officer by sending an email to the same email address and marking it as an escalation. We will acknowledge your email within 14 days and seek to resolve your concern within one month of receipt. Where the concern is complex or we have a large volume of concerns, we will notify you that the concern will take longer than one month to resolve, and we will seek to resolve your concern within three months of the concern being first raised. We may accept your concern (and in that case implement one of the measures set out in the ‘Your Rights’ section above), or we may reject your concern on legitimate grounds.
In any event, you always have the right to lodge a complaint with the regulator in charge of protecting personal information, the Information Commissioner’s Office.
Ashlar Block Limited and its subsidiaries Ashlar Strategies Limited and Gateway 21 Limited are private English companies limited by shares.
Contact us
For any questions, concerns, or requests regarding these policies, please contact us directly at admin@gateway21.co.uk. We're happy to assist you.